Principles and Application of Integrated Facilities Management
Overview
With ageing building stocks and higher maintenance costs expected to maintain the FM services levels, it is essential that the industry moves towards adopting Integrated Facilities Management for better work efficiency and effectiveness.
Objectives
This course aims to equip FM practitioners with practical knowledge on implementing integrated facilities management.
At the end of the course, participants will be able to:
- understand the concepts of various Integrated Facilities Management models in local FM context
- explain the approaches in moving towards an integrated FM
- apply a suitable IFM model
Course Outline
Integrated Facilities Management (IFM) Principles
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Overview of FM Guide
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Comparison of traditional FM vs integrated FM
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Different integrated FM models
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Pro & cons of each FM models
Taking the integrated FM Model Approach
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Amalgamated contracts
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Incentive mechanisms
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Outcome based contracts
Strategize IFM implementation
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Defining the business requirements for IFM
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Establishing transition plan
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Services to be included in IFM
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Overcome IFM services impact and challenges
Steps towards Integration model
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Identify business objectives
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Set desired FM outcomes and KPIs
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Prioritise FM services to focus on
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Integrating multiple contracts into a single platform
Preparing Tender Specification
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Service Requirements & Term
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Service Levels & Response time
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Service Performance Report
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Example for Illustration
Performance Appraisal
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Key Performance Indicators & Controls
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Performance Evaluation of various integration models
Sharing of Industry Best Practices
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4 SIFMA CPD points will be awarded.